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Warranty

Aluminum Fence Warranty

Every Global Fence® comes with a lifetime-limited warranty that guarantees the fence against any defects in workmanship. This warranty also promises that the powder coat finish on all of their products will not chip, peel, crack or flake and that the fence will never rust for as long as you own the product.

This warranty becomes invalid if the fence is improperly installed, abused, altered, misused, or damaged in transit, an accident, or act of God. This warranty is intended for the original owner of the product and cannot be transferred for any reason. There is a 30 year limited warranty on any Global Fence products that are sold to a business, corporation or partnership (not an individual owner).

Global Fence will repair and/or replace any parts that become defective at our discretion. There parts must be sent pre-paid shipping to Global Fence for determination of defect. Any cost derived from teh removal, and reinstallation of confirmed defective parts is the responsibility of the purchaser.

To active the warranty return the form and a copy of the receipt of sale must be returned to Global Fence within 30 days of installation. The above constitutes the complete warranty by Global Fence. Changes or modifications of this warranty by any person are strictly prohibited. This warranty gives you specific legal rights and you may have other rights from state to state.

Vinyl Fence Warranty

Subject to the conditions and limitations listed herein, Kroy Building Products, Inc. warrants its composite railing products to be free from defective workmanship
and materials and, when subject to normal and proper use, against peeling, rot, ground insects, splitting, corrosion, flaking, rusting and blistering, abnormal weathering or abnormal discoloration. Kroy Building Products, Inc. warrants only those products manufactured by it. This warranty extends only to the original purchaser and is not transferable. This warranty also dose not cover the cost of installing any product, the cost of removing or disposing of any product, or the cost of installing any replacement product furnished under the terms of the warranty.
The lifetime coverage of this warranty only covers Kroy Building Products, Inc.
 Used on freestanding, detached residential property where the owner resides, during the original owner’s lifetime. The warranty coverage will be prorated from the date of the first owner’s installation pursuant to the Claims and Remedies schedule below.
The warranty period for products installed on property that is not freestanding, detached residential property where the owner resides, including but not limited to condominiums, apartment buildings, and rental property – or on property owned by other owners including but not limited to corporations, government agencies, partnerships, trusts, religious organizations and cooperatives will be twenty (20) years following the installation of the products and is limited to the original owner (non – transferable).

Registration of Warranty
To obtain coverage under this warranty, the warranty must be registered. The warranty must be registered within thirty (30) days after completion of installation of the products in order for the purchaser to be eligible for coverage under this warranty.

Warning
Kroy Building Products, Inc. AND ITS EMPLOYEES ARE NOT QUALIFIED TO APPROVE, RECOMMEND OR ADVISE AS TO THE SUITABILITY OF SENTINEL FENCE, LLC FOR POSSIBLE USES OR APPLICATIONS. THE WARRANTY DESCRIBED HEREIN IS NOT THE EQUIVALENT OF CODE COMPIANCE, IS DOES NOT SUBSTITUTE FOR CODE COMPLIANCE, IS NOT A SUBSSTITUTE  FOR CODE COMPLIANCE, AND DOSE NOT SUGGEST CODE COMPLIANCE FOR  ANY APPLICATION. THE LOCAL AUTHORITY OR FIRE MARSHAL’S OFFICE SHOULD BE CONSULTED ON THE SAFETY AND SUITABILITY OF ANY  Kroy Building Products, Inc. FOR A PROPOSED USE.


Exclusions
Kroy Building Products, Inc. shall not be liable for and this warranty dose not apply to any failure, defect or damage resulting from or connected with the following:
Installation or handling of products after they leave our factory, including any lack of performance or improper performance in any way by the contractor or other installer
Abnormal use of the products
The application of paint, varnish or other coating or chemical not approved by Kroy Building Products, Inc. or the application of heat or radiation from an external source such as a barbecue grill, another appliance, fire or reflection from windows or doors
Any lack of compatibility between our products and any other product not manufactured by us that causes damage to or failure of our products
Labor, transportation or installation coast
Color variance between any new replacement section or piece and other sections or pieces ( We reserve the right to discontinue or modify any product line or color without notifying the original purchaser. If the original product is not available, we retain the right to choose to provide replacement material of equal value or quality.)
Damage caused by, among other things, weathering, oxidation, mold, mildew, setting of the building, failure of the structure ( including foundations and walls), use of incompatible accessories, fire, flood, lightning, ice, wind-borne objects, earthquake, hurricane, sun, cyclone, gale, tornado, weather of a catastrophic nature, acts of God, intentional acts, unreasonable use, misuse, physical abuse, vandalism, riot, insurrection or civil disorder, accidents or corrosive atmospheres ( such as those contaminated by acid rain, harmful chemicals or vapors)
Color change due to weathering
Installation of hardware, accessories or other items, or defects caused by their installation
Other defects not caused by Kroy Building Products, Inc.


Claims and Remedies

A claim under this warranty must be reported in writing, with proof of purchase, to Global Fence, LLC within thirty (30) days of the date the defects is first discovered or reasonably could be discovered. Kroy Building Products, Inc. will then have a reasonable time to inspect or, at Kroy Building Products, Inc.  Option, to the product shipped at the owner’s expense, prepaid, to Sentinel for examination of the alleged defect. Kroy Building Products, Inc. shall be the sole judge of whether the product is defect is due to manufacturing. If, after its inspection, Kroy Building Products, Inc. determines the claim is in accordance with the terms of this Limited Warranty, then Kroy Building Products, Inc. will, at its option, replace the defective section or part or provide a refund according to the following schedule:

Freestanding, detached residential property where the owner resides (limited to original owner)
Year from Installation DateAmount of Refund
0 to 10Full purchase price of Kroy Building Products, Inc.
11 to 2050% of purchase price of Kroy Building Products, Inc.
21+5% of purchase price of Kroy Building Products, Inc.
All other owners and uses (limited to original owner)
Year from Installation DateAmount of Refund
0 to 10Full purchase price of Kroy Building Products, Inc.
11 to 2050% of purchase price of Kroy Building Products, Inc.

The foregoing express warranty excludes all other express warranties. Any implied warranty, including any warranty of fitness for a particular purpose or of merchantability, is limited in duration to the duration of the express warranty contained in the warranty document, unless a shorter period is permitted by law. In no event will Kroy Building Products, Inc.  Be liable for any special, indirect, incidental or consequential damages arising out of breach of this warranty or the purchase, installation, ownership or use of Kroy Building Products, Inc. Your exclusive remedy and Kroy Building Products, Inc. exclusive liability for any branch of warranty is limited to what appears in this document.
Some states do not allow limitations on how long an implied warranty lasts or the limitation or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may have other legal rights which very from state to state.

 

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